Support & Contact
Get help, report issues, or contact support for Convert Chinese To Pinyin in Google Sheets™.
Last updated: November 3, 2026
Welcome to the Convert Chinese To Pinyin support page. We are committed to providing reliable assistance to ensure your Chinese-to-Pinyin conversion in Google Sheets™ is seamless and accurate.
Contact Support
If you encounter any issues, have questions, or want to suggest new features, please reach out to us directly:
- Support Email: yaeljiao@gmail.com
- Response Time: We usually respond within 24 to 48 hours on business days.
- Developer / Maintainer: Convert Chinese To Pinyin Team
When sending a support inquiry, please include the following details so we can resolve your issue quickly:
- Spreadsheet Context: The formula you are using (e.g.
=PINYIN(A1, "tone")). - Input Text: The sample Chinese text that reproduced the problem.
- Expected vs. Actual Result: What output you expected vs what appeared.
- Error Message / Screenshot: Any error message displayed in Google Sheets™ (e.g.
#ERROR!,#VALUE!).
Frequently Asked Questions (FAQ)
1. How do I start using Convert Chinese To Pinyin?
After installing from the Google Workspace Marketplace™:
- Open any spreadsheet in Google Sheets™.
- Type
=PINYIN("你好")in any cell to seenǐ hǎo. - To batch convert an entire column, use
=PINYIN(A2:A100). - You can also access custom menu actions under Extensions → Convert Chinese To Pinyin.
2. What permissions does this add-on require?
The add-on requires only the spreadsheets.currentonly scope.
- It can only access the active spreadsheet where you choose to use it.
- 100% Client-Side / Safe: All conversions are executed purely inside your Google Apps Script environment.
- No Data Leaves Google: Your spreadsheet data, personal information, and cell contents are never transferred to external servers.
3. How do polyphonic characters (多音字) work?
The add-on contains a dictionary of 700+ common multi-syllable Chinese phrases (e.g., 银行 → yín háng, 重庆 → chóng qìng, 音乐 → yīn yuè). If you encounter a polyphonic character that is pronounced incorrectly in a specific context, please email us with the word and we will update the dictionary in the next release!
4. What output formats and styles are supported?
You can control the output style with the second parameter of =PINYIN(text, [style], [separator]):
"tone"(default): Tone marks over vowels, e.g.,nǐ hǎo"number": Numbered tones, e.g.,ni3 hao3"none": No tone marks, e.g.,ni hao"initials": First letter of each syllable, e.g.,nh"annotate": Inline ruby format, e.g.,你(nǐ)好(hǎo)